The E-Spare is a unique application that Ocmi-Otg wants to offer
to its clients to better support them during the after sales service
and to help them save time in their spare parts ordering process.
By requesting a userID and a password our clients can easily have
access to the E-spare section of the website where they will be able
to see the full detail of their Moderne Mecanique line and machine
as well as OTG gearboxes.
The video format is very user-friendly and by clicking on the different
details of the machines the user can see the code of the spare part
and directly put it in his basket. Once the basket is full and the
client selected all the needed item by simply clicking on the order
format he/she can immediately place the request of quotation or the
order directly to MM or OTG.
The order is directly processed by the stock manager and executed
in the fastest time possible.
Beside this function having access to E-Spare can be very fruitful
for every technical discussion a client might want to entertain with
OCMI-OTG technical department. By simply clicking and looking at
the video he/she can immediately quote the reference of the item
having problem or he want to have clarifications on.
E-Spare: offering the best after-sales service possible. |
